Community  »  Support

Just like the development of the Horde Project is a community and volunteer effort, so is the support. Effort is made to provide the right tools to efficiently help you with the resources available. Please use these tools fully and intelligently.

If you require support that is unable to be obtained via the community channels, please check out our professional support options.

 Resources

Please be careful not to have unreasonable expectations: you cannot demand your questions to be answered, bugs to be fixed or features implemented. If you require service or delivery guarantees please consider hiring a paid consultancy.

FAQ

As a starting point, please read the Horde FAQ. It is constantly updated from all the other sources with the most frequently asked questions and the responses.

Mailing Lists and IRC

You can address any support issues to one of the mailing lists. You can also ask for help on IRC.

There is a #horde channel on irc.freenode.net (see http://www.freenode.net/), for discussion of Horde applications, the Horde Framework, random development questions, and anything else that seems relevant. Come join us!

If you are coming to the channel for support, keep in mind that your audience is limited and most are there working on development; it's not a dedicated support channel. Please be courteous, patient, and understanding. As always with IRC, ask your question and be patient for an answer. People are often busy or not even in front of the screen. Also, please take a look at How to Deliver a Report Without Getting Lynched or ESR's How To Ask Questions The Smart Way. It will help us help you.

Note: your best bet for help is the mailing lists. There are more people reading the mailing lists than the bug system email. The more people that see your message, the more likely you are to get help. Make sure to include enough information so that people can help you.

Bugs and Feature Requests

If you have a bug or a new feature request, please visit the Horde Bug Tracker. Search first to see if anyone has already filed a similar bug, if not open a new bug yourself. Remember to use clear language, to be specific and verbose in your description. Please read this editorial on writing good bug reports.

Please remember: bug reports and any feedback help us make Horde better over time (not necessarily tomorrow!) and are always welcome.
Strong language complaints and moaning on mailing lists, home pages, news groups, and other places are not constructive. The first and only place to file a complaint or feature request is in the Horde Bug Tracker. Do it anywhere else and it will not reach the precious few who are willing to do anything about it!

Security Reports

If you wish to report security problems please see the procedures at http://wiki.horde.org/SecurityManagement.

Featured At

Featured at:
Home: Lasa knowledgebase
ICT Hub Knowledgebase
Paul M. Jones | There are no solutions, only tradeoffs.
more
hide
oscc.org.my
Open Source Competency Center - Home
The OSCC (Open Source Competency Center), MAMPU is the single point of reference on OSS. The aim of the OSCC, MAMPU is to guide, facilitate, coordinate and monitor implementation of OSS in the public sector.
more
hide
osor.eu
Open source observatory | Joinup
PHPkitchen
A PHP developers' resource with tutorials and news focusing on OOP, Open Source and freelance.
! Big Blue Host - Cheap Web Hosting, Reseller Hosting, Cpanel Web Hosting
Big Blue Host provides business website hosting starting at $3.95 a month. New York City based webhost providing Company Web Hosting and Website Hosting. LAMP Hosting (Linux, Apache, MySQL, and PERL PHP Hosting) for Ecommerce web hosting.
more
hide
mollerus.net
Mollerus Web Consulting: Expertise in web analytics, search engine placement, and web development, including HTML, DHTML, JavaScript, Coldfusion, SQL, and PHP
Mollerus Web Consulting offers expertise in web analytics, search engine placement, and web development, including Coldfusion, PHP, SQL, DHTML, and JavaScript. Rely on us for cross-browser animation and interactivity, forms and data collection, cutting-edge scripting, and efficient, reliable coding.
SecurityTracker.com - Keep Track of the Latest Vulnerabilities!
Michel Hiemstra | LinkedIn
View Michel Hiemstra's professional profile on LinkedIn. LinkedIn is the world's largest business network, helping professionals like Michel Hiemstra discover inside connections to recommended job candidates, industry experts, and business partners.
Professional Web Hosting Services - Small Business, Ecommerce, Email Hosting - Boston Computing Network
Boston Computing Network offers professional web site hosting services tailored to small business and ecommerce web hosting needs. Features friendly, reliable support and fast web hosting services.

Support us!

Sponsors

"Thanks!" to all our other sponsors

Twitter

walidumar maunya sih.. tahun ini kolaborasi paket soal... +webmail roundcube - https://t.co/VtifWF7OYY +horde http://t.co/veESzjgp74 lanjut ngimpi....
1 week ago     

PP Wow... SSD Advisory – Horde Groupware Files Application XSS http://t.co/vepqlgX9JV
1 week ago     

AppSec News SSD Advisory – Horde Groupware Files Application XSS http://t.co/vu3azACGGD
1 week ago     

e1337Computers I just downloaded @bitnami Horde Groupware Webmail. Check it out! #applicationawesomeness /cc @hordeproject">https://t.co/OFLMquGFcU #applicationawesomeness /cc @hordeproject
1 week ago     

Nick Lange @Mr_Eric_S Horde Groupware server
1 week ago     

Powered by Podnova twitter

More

Logos

Shops

European Store US Store CafePress